TERMS

SIZE 12 RECORDS Ltd REFUND POLICY

October 2010

In accordance with the The Consumer Protection (Distance Selling) Regulations 2000, Size 12 Records offer consumers the right to cancel their order within 7 days of the contract with us or receipt of goods (whichever is longer).

A full (conditional) refund will be issued upon receipt of the returned items.

Goods must be returned UNOPENED (all our products are shrink wrapped) and in the same condition as sent.

Goods should be returned to:

SIZE 12 RECORDS
PO BOX 501
High Wycombe
Bucks
HP10 8QA
UK

Please include a note stating:

YOUR NAME
YOUR ADDRESS
DATE OF PURCHASE
CONTACT TELEPHONE NUMBER
CONTACT EMAIL ADDRESS
REASON FOR RETURN

To avoid unnecessary returns please check the product descriptions carefully on our website.

Our website clearly states:

Who we are
Our prices and delivery costs
The product (full description and photographic representation)

SIZE 12 RECORDS Ltd PRIVACY POLICY

October 2010

Collection of Information

To enable us to process your order we will typically acquire information which includes your name, delivery address, your e-mail address and other relevant details. We treat this information confidentially and will not disclose your information to anyone outside of SIZE 12 RECORDS or RBS WORLDPAY except:


where we have your permission; or
where we are required or permitted to do so by law; or
to other companies who provide a service to us or you
where we may transfer rights and obligations under this agreement.

Security

Size 12 Records Ltd is committed to protecting the security of your data. The shopping cart is secure. Our merchant services are provided by RBS WORLDPAY. They use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use or disclosure.

Cookies

Cookies are text files, used by your computer's browser, that store visitor session data. Cookies, by themselves, do not identify the individual user. Cookies are commonly used on the Internet and do not harm your system.

Size 12 Records Ltd never stores any personal information in cookies (on any computer that you may use) that can be used to identify you, such as your name or account numbers.

If you do not want us to use cookies you may be able to configure your browser not to accept them. Please refer to your browser's 'help' facility for further information. However, you should bear in mind that this may affect our ability to process the transactions you wish to have authorised.

SHOP @ SIZE 12 RECORDS

All our releases are available via our website.

Payments are secure and we accept most major credit cards and PayPal.

Our payment gateway is supplied by the ROYAL BANK of SCOTLANDS World Pay system, so you can shop with confidence.

Alternatively, all releases are also available from AMAZON.